Refund policy

At Elettaria Cart, customer satisfaction is our priority.

Returns

Due to the nature of food and spice products, returns are accepted only if:

• The product received is damaged
• The wrong item was delivered
• The package is defective or tampered with

Customers must notify us within 48 hours of delivery with photos/videos as proof.

Refund Eligibility

Refunds will be processed if:

• The product is confirmed damaged or incorrect
• The order could not be delivered due to our error

Non-Returnable Items

We do not accept returns for:

• Opened or used products
• Change of mind
• Taste preference issues
• Products damaged due to improper storage

Refund Processing

Approved refunds will be processed within 5–7 business days to the original payment method.

Contact for Support

Email: info@elettariacart.com
Phone: +91 92070 89743